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The ICT Assistant will be responsible for assisting and maintaining the UNFPA Sub Office IT infrastructure, systems resources and will assist and provide technical support services in installation/relocation, troubleshooting, maintenance and inventory of all ICT equipment and resources and ensure making them round-the-clock functioning. S/he provides support to the users in terms of full functioning of ICT equipment and tools; helps enhancing users knowledge and efficiency with client orientated approach.

 

The main responsibilities of ICT Assistant will be the followings: 

  • Provides technical support to the users in resolving their day-to-day ICT related problems; and supports efficient use of standard software including operating system and utilities. 
  • Provides support in software (corporate and commercial for server and workstation) installation and upgrading to new releases and versions. 
  • Assists the Colleagues with office computer and laptops set up, maintenance, other hardware installation, & relocation, distribution of ICT hardware resources, Propose to disposal items/obsolete hardware as per the obsolescence schedule.
  • Takes preventive care against computer viruses, increases awareness among users about viruses and assists them in taking virus protection measures. 
  • Assists in setting up and providing technical support to virtual meetings/events and official events in the office and other venues. 

Please apply and find more information on the vacancy here.
The deadline for the application is 2 May 2023.

Note: Only shortlisted candidates will be contacted for further consideration. Female candidates are encouraged to apply.